Technology Service Desk (L1 / L2)

Greetings from Vara United Pvt Ltd. we are looking for Technical Support Desk (L1/L2) level for our esteemed Bank client located at Prabhadevi. Job Description - 2-3 Yrs experience as helpdesk support / desktop support Excellent communication skills, (active listening skills) and able to articulate and speak with clear voice. Team player & professional code of conduct. Ability to work on shifts to cover 24/7/365 Thorough knowledge of troubleshooting remote access issues. Able to understand and accept that the users issues affect the business. Hands on experience with: Windows Operating Systems, iOS, PC / Laptop Hardware, ticketing tools such as Remedy / Finacle, MS Office, Internet Browsers, VPN and Remote dial-in. Hands on experience in configuring & troubleshooting O365, MS Office, Outlook, Lotus Notes, Thunderbird & email clients. Closing incidents and confirmation with the users. Graduation Mandatory Interested Candidates can call -8080051062 Sonali. or directly walk in. Vara United Private Limited | Landline: 022-45420075 1st Floor, Raghuleela Archade,Vishwaroop Software Park,(Above Audi Showroom), Sector 30A, Vashi Navi Mumbai 400 703 | Maharashtra, India.

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